top of page
Concrete Texture

Patient Rights and Privacy

Patient Rights and Privacy

Understanding your rights and responsibilities as a patient empowers you to take an active role in your care.
There are no unimportant questions when it comes to your health. You have the right to clear information, to ask questions, to share your concerns, and to be heard with respect and compassion.

​​

​

Patient Rights

​​

PrimeMD Inc is committed to honoring the following patient rights:

  • Cultural, psychosocial, spiritual and personal values, beliefs and preferences

  • Confidentiality, privacy and security

  • Support services, such as interpreter

  • Full information about outcomes of care, treatment and services, so that you can make the best decisions

  • Active participation in your care, treatment and service

  • Living wills, power of attorney documents and other advance directives

  • Ethics consultation

  • The right to complain

  • Organ donation

  • The right to refuse treatment

  • Information about benefits, discomforts, alternatives and other details, if you are participating in experimental research

  • Respectful care supporting personal dignity

  • Impartial access to treatment

  • Knowing the identity of the practitioner primarily responsible for your care

  • Reasonable response to your requests and needs for treatment

  • Comfort and dignity in the treatment of your illness

  • Billing, financial aid and charge information when requested

  • Adequate assessment and treatment of pain

  • The right to be free from abuse, neglect and exploitation

  • Protective and advocate services

  • To designate and receive visitors, including but not limited to a spouse, domestic partner (including a same-sex domestic partner), another family member or a friend. Also have the right to withdraw or deny consent of a visitor at any time.

​​

​

Patient Advocates

​

Patients and residents of congregate care settings may elect to designate an individual as their advocate. Please contact PrimeMD Inc for more information about patient advocacy services.

​​

​

Patient Responsibilities

​

  • Answering questions thoroughly about your health and medical history

  • Asking questions when information is not understood

  • Cooperating with doctors and clinic staff

  • Following all clinic policies, including those addressing smoking, visiting and other matters

  • Providing all necessary financial information so that medical bills may be paid

  • Showing respect and consideration

  • Accepting consequences

bottom of page